1. Who We Are
Welcome to 9x Food — your smart, reliable, and friendly companion for ordering delicious food anytime, anywhere!
Founded by a team of passionate foodies and tech enthusiasts, 9x Food Pvt. Ltd. is an Indian-based food delivery platform that connects users with local restaurants, cloud kitchens, cafés, and bakeries through one seamless app.
Our mission is simple: to make good food accessible, affordable, and enjoyable for everyone.
2. Our Story
The idea of 9x Food was born from a common frustration — long waiting times, inconsistent restaurant discovery, and poor order tracking.
In 2023, our founders set out to build a platform that solves these pain points for both customers and restaurant partners.
Starting with just a few restaurants in a single city, 9x Food quickly grew into a trusted local network, thanks to a focus on transparency, technology, and human-centred design.
By 2025, we had expanded to multiple cities across India, serving thousands of happy customers every day.
3. Our Mission
At 9x Food, our mission is to empower people to eat better and live better through smart technology and local partnerships.
We aim to:
- Connect customers to the best restaurants in their area.
- Support local businesses and culinary entrepreneurs.
- Deliver food quickly, safely, and affordably.
- Use data and innovation to create a delightful dining experience.
4. Our Vision
We envision a world where ordering food is effortless, sustainable, and community-driven.
We’re building India’s most trusted and tech-driven food delivery ecosystem, balancing convenience with quality and customer happiness.
5. What Makes Us Different
- Transparency: Clear pricing, honest reviews, and real-time tracking.
- Technology: Our AI-based recommendation system helps users discover new cuisines and trending restaurants.
- Sustainability: We encourage eco-friendly packaging and support restaurants adopting green practices.
- Local Support: We prioritize partnerships with small and medium restaurants to promote local flavors.
- Customer Care: 24×7 support through chat, email, and phone ensures peace of mind.
6. How 9x Food Works
- Browse: Explore menus from thousands of restaurants near you.
- Order: Customize dishes and place your order in seconds.
- Track: Watch your order travel live on the map.
- Enjoy: Receive your food hot and fresh at your doorstep.
Whether it’s breakfast, lunch, or midnight cravings — we’ve got you covered.
7. Our Technology
Behind the app’s simplicity lies a powerful engine:
- Real-time order tracking and GPS optimization
- Smart routing for faster deliveries
- Secure payment gateways with multi-layer encryption
- Advanced analytics for restaurant insights
Our development team continuously updates the platform to ensure smooth performance and new features based on user feedback.
8. Our Partners
We partner with:
- Local restaurants and cloud kitchens
- Independent delivery professionals
- Payment gateways and financial providers
- Technology and marketing agencies
Each partner is carefully vetted to maintain 9x Food’ high standards of quality, hygiene, and customer experience.
9. Our Commitment to Customers
Your satisfaction drives everything we do.
We promise to:
- Deliver on time and in good condition
- Listen to feedback and resolve issues quickly
- Keep your data safe and confidential
- Continuously improve based on your suggestions
We believe that every meal should be a moment of joy, not frustration — and we’re here to make that happen.
10. Supporting Local Communities
9x Food isn’t just about food; it’s about community.
We support local initiatives by:
- Promoting small eateries through featured listings
- Partnering with local delivery riders for employment opportunities
- Running campaigns to reduce food waste and promote sustainability
We believe that technology should uplift local economies and empower people at every level of the food chain.
11. Careers at Ready Eats
We’re constantly looking for passionate individuals who love food and innovation.
Our team includes software engineers, designers, marketers, operations managers, and delivery experts — all working toward one goal: to revolutionize the food delivery industry.
If you want to join a growing startup that values creativity and collaboration, reach out to careers@9xfood.com.
12. Our Core Values
- Customer First – Every decision starts with the customer in mind.
- Integrity – Honest business practices build trust.
- Innovation – We embrace change and new ideas.
- Sustainability – We care about our planet.
- Teamwork – Together, we achieve more.
These values guide every action and interaction at 9x Food.
13. Milestones & Future Plans
- 2023: Idea conceived and prototype launched
- 2024: Expanded to 3 major cities; crossed 10 K orders/month
- 2025: Introduced 9x Food for Business (corporate meals)
- 2026 & Beyond: Pan-India presence, grocery delivery integration, AI-based food health tracking
Our vision is to become one of India’s top 3 food-delivery platforms by 2027 while maintaining local authenticity.
14. Contact Information
📍 9x Food Pvt. Ltd.
India
📧 support@9xfood.com
🌐 www.9xfood.com
15. Thank You
Thank you for being part of the 9x Food family.
Every time you order with us, you support local restaurants, delivery heroes, and an ecosystem built on trust, taste, and technology.
Let’s keep India eating happily — one order at a time. 🍛