At Ready Eats, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and associated services.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
Name, contact number, email address, delivery address, and payment details provided during sign-up or checkout.
b. Usage Information:
Device details, IP address, browser type, location data, and app usage analytics.
c. Restaurant Data:
Business name, address, license information, banking details (for payouts), and menu data.
2. How We Use Your Information
We use collected information to:
- Process orders and facilitate restaurant-customer interactions.
- Communicate order status, offers, and updates.
- Improve app performance, features, and personalization.
- Prevent fraud, unauthorized activity, or misuse.
- Comply with legal obligations and regulatory requests.
3. Data Sharing
Your information may be shared with:
- Delivery partners to fulfill orders.
- Payment processors for secure transactions.
- Marketing services (if you opt in).
- Law enforcement when required by law.
Ready Eats does not sell or rent your personal data to third parties.
4. Data Security
We implement SSL encryption, firewalls, and strict access controls to protect your data. However, no online system is entirely secure, and you use the Platform at your own risk.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Store login sessions.
- Personalize recommendations.
- Analyze website/app traffic.
You may disable cookies through browser settings, but some features may not function properly.
6. User Rights
You may:
- Access or correct your personal data.
- Request deletion of your account.
- Opt out of marketing communications.
- Withdraw consent for data processing.
Requests can be sent to: privacy@readyeats.com
7. Data Retention
We retain personal data only for as long as necessary to fulfill our obligations, comply with legal requirements, or resolve disputes.
8. Third-Party Links
Our Platform may contain links to third-party websites or apps. Ready Eats is not responsible for their privacy practices or content.
9. Changes to Policy
We may update this policy periodically. Continued use after updates indicates your acceptance.
10. Contact Us
For privacy concerns or queries:
📧 privacy@readyeats.com