This Privacy Policy explains how Ready Eats (“we”, “our”, or “us”) collects, uses, and protects personal data of our Delivery Partners (“you”) when you use our platform or mobile app.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, contact number, email, photo ID, and address.
- Vehicle Information: Registration number, license, and insurance.
- Financial Information: Bank account details for payouts.
- Location Data: Real-time GPS data during deliveries.
- Device Information: Mobile device model, operating system, and app activity logs.
- Performance Data: Ratings, delivery statistics, and feedback.
2. How We Use Your Information
Your data is collected to:
- Verify identity and eligibility.
- Enable delivery assignments.
- Calculate payments and incentives.
- Improve driver performance and app experience.
- Ensure safety and fraud prevention.
- Comply with legal and tax obligations.
3. Sharing of Information
We may share your information with:
- Customers: To display driver name and contact during delivery.
- Restaurants: For order coordination.
- Payment Partners: For secure transaction processing.
- Regulatory Authorities: When legally required.
- Service Providers: For analytics, support, or technical infrastructure.
We do not sell driver information to third parties for advertising.
4. Data Storage and Security
We use encryption, secure servers, and regular audits to safeguard data. Your information is stored as long as your account remains active or as required by law.
5. Location Tracking
The app uses GPS tracking to assign and monitor deliveries. You must grant location access for operational efficiency. Location data is collected only during active deliveries and is not shared outside the platform’s scope.
6. Communication Preferences
We may send important updates via SMS, email, or app notifications. You can manage promotional communication preferences in the app settings.
7. Data Retention
Data is retained only as long as necessary for legal, financial, and operational purposes. On account termination, personal information is anonymized or securely deleted.
8. Your Rights
You have the right to:
- Access and update your data.
- Request data deletion (subject to legal constraints).
- Withdraw consent for specific uses.
- File complaints with relevant authorities regarding misuse.
9. Third-Party Links
Our app may include links to third-party sites. Ready Eats is not responsible for their privacy practices or content.
10. Policy Updates
We may update this Privacy Policy from time to time. Updates will be communicated via app or email notifications.
11. Contact Us
For privacy-related concerns, contact:
📧 support@readyeats.com